Aiden Schneider

I bought a pair of leather boots from your store recently, but I wasn't happy with how it all turned out. I was told to go a size up to a size 7 since there were no half sizes available, but when I got them, they were too big. There weren't any instructions in the package, so I called customer service to ask about making a return. They said they'd send me a return form, but I still haven't gotten it. On top of that, the package was left outside near my front gate exposed to the weather, instead of being put under cover by the front door. It looked like someone might have opened the package before it got to me, as it was half-open when I opened it myself. Overall, this whole experience has been really disappointing.