A. Schumm

I was really disappointed with my experience at Fresh as a customer. I ordered a gift for my fiancé and got someone else's order from a different location. The customer service was terrible - their 800 phone line was awful, either disconnecting the call or going nowhere. I tried reaching out through their website contact form, left two messages, but never got a response. It seems like once Fresh has your money, they don't care about fixing any problems or giving good customer service. This lack of care for customer satisfaction is just not okay.