A. Johnson

Ordered goods came in just how I asked, even with that last minute change. But when I got the bill, it was more than I thought it would be and didn't match up with what I got. Also, I never got a refund for those two things I had to cancel, and I still haven't heard anything about that extra charge for shipping the oversized package. BTO needs to get on top of this.

I bought a phone case from this online store not long ago. Honestly, I was pretty let down by the quality. The magnetic closure doesn't line up right, so the case doesn't close properly. Plus, the sound doesn't come through clearly because of the case. And on top of that, the tempered glass screen protector broke when my phone fell off my bed! I spent a good chunk of money on this and was hoping for better quality. Next time, I'll stick to shopping in person rather than online stores like this one.

Whenever I have a problem with my system, the customer service team always goes the extra mile to help me out. I'm really impressed with how dedicated and professional they are in making sure all my issues are sorted out quickly and efficiently. The support and help I receive from them goes above and beyond what I expect, and I really appreciate their assistance and knowledge.

I love my new Pelican Voyager case for my Samsung S23 Ultra, but I was bummed when the holster broke after only a month. However, when I reached out and filed a warranty claim with Case-Mate, they quickly sent me a replacement case with a new holster within a week. Their customer service was top-notch and I was really impressed with how they handled everything. Big shoutout to them for their quick and efficient help! Can't thank them enough for resolving the problem so smoothly. Great job, guys!