A. Batz

This mask was supposed to be really great for oily skin and breakouts, so I thought I'd give it a shot. But honestly, after using it a bunch of times, I haven't noticed any difference in my skin at all. It just ends up drying out my face and doesn't really help with my acne. Total waste of money, if you ask me.

I'm really bummed about how I was treated by their customer service, especially by one advisor who was super rude. I had been chatting with them online a few times, and every time the responses were so unhelpful. But today, when I was trying to sort out a problem with my bag, I got cut off in the middle of our chat after getting a cold automated response. It's just crazy to me how unhelpful they were, especially when you think about how pricey their bags are.

My experience with Grooming Lounge was pretty average, eh? I ordered some hair grooming stuff online and got it pretty quick. The packaging was good and made sure everything was safe. But, I thought the service was just okay. The customer service wasn't the best, which kind of made me think differently about the company. And I thought the pricing, especially the shipping fees, could have been better. Overall, my experience with Grooming Lounge wasn't terrible, but it wasn't amazing either, you know?