Zatchels

Zatchels - Reviews and experiences

Average rating
9.2 /10
Based on 18 reviews
Oct 2023-Apr 2024
Star distribution
56x
410x
32x
20
10

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Reviews (18)

Leather handbag purchase

Product

I just bought a leather handbag and I gotta say, I was really impressed with the whole thing. The customer service was top-notch, the bag itself was even better than I thought it would be. They really took care with the packaging, making sure everything arrived in perfect shape. And the delivery was right on time, just like they said it would be. I would definitely recommend this company to anyone in the market for some quality leather goods.

Customized leather bags

Product

So, I went shopping at this place not too long ago, and let me tell you, I was seriously impressed by the quality and attention to detail of their stuff. I checked out the shop in York, and they had a whole bunch of different things on display. These leather bags really caught my eye, and after looking around for a bit, I decided to get matching bags for me and my partner. We wanted to add some unique touches to them, so we asked for some custom designs.<br>After about a week, they sent us five different design options to pick from. It was a tough choice because they were all so well-made and beautiful. Eventually, we settled on two designs that we really liked, and when the bags arrived, they exceeded all our expectations. The leather was super soft and fancy, the stitching was perfect, and the bags looked even better in person than they did in the design previews. I'm over the moon with my purchase and will definitely be telling all my friends and family about this shop.

Bright red mini handbag

Product

Eh, that bright red mini handbag I got from this company was really somethin' special, eh? The quality of the bag is top-notch, you can tell it was made with care and attention to detail. The packaging was done up real nice too, came with a dust bag and certificate. I was super impressed with how the bag looked and felt, it was even better than I was expectin'. And their customer service was great too, I had a question about my delivery and they got back to me in just 2 hours. That kind of communication and efficiency is really somethin' else. I'd definitely recommend this company to anyone in need of a unique, well-made handbag, no doubt aboot it.

Custom-made bag

Product

I really loved dealing with this company! The bag I got is amazing quality and I'm super happy with it. I was able to pick out the colors and design which made it even more special. The customer service was always quick to respond and helped me out whenever I needed it. The only little problem I had was not getting a lot of updates on my order, but when I asked about it, they sorted it out right away. I definitely suggest this company for anyone looking for top-notch products and top-notch service.

Backpack purchase

Product

Eh, the backpack I bought is top-notch, eh. It's super well-made and can really take a beating, eh. The folks in customer service were awesome too, eh. They were so nice and really went out of their way to help me, eh. When I was picking out a strap for my backpack, they sent me an extra pair just to make sure I got the right one, eh. I'm super happy with my purchase and totally recommend this company and their stuff, eh. I'll definitely be coming back for more, eh.

Yellow bag that was supposed to be leather

Product

So, I ordered this yellow bag online thinking it would be made of leather, but boy was I wrong! It didn't look, feel, or even smell like leather. Plus, the press stud closure wouldn't stay shut. What's the point of a closure that won't close, am I right? And don't get me started on the color! I was expecting a vibrant daffodil yellow, but it was more like a boring mustard yellow in person. On top of that, the delivery took longer than expected and tracking my package was a nightmare. The website directed me to some place called SHOP and claimed my bag was delivered at 6:30 am that morning. Surprise, surprise, nothing was there! After some stress and worry, I called Zatchels and found out the bag was still in production. Why did SHOP give me wrong information? The bag did eventually arrive, but the whole experience left me feeling pretty disappointed overall.

Bespoke Red Bag

Product

I just want to say a huge thank you to the amazing artisan who made my custom red bag. The level of detail and craftsmanship is seriously top-notch. When the bag arrived, I was blown away by how beautiful it was in person. It's the perfect size for all my must-haves and it looks super stylish too. The price I paid for this beauty was totally worth it, considering how high-quality and chic it is. I couldn't be happier with my purchase and I'm already thinking about getting more in different styles and colours. Thanks for creating such an awesome product!

Sugarcube bag in bright orange

Product

The Sugarcube bag I got in bright orange from this company was a real gem of a purchase. When it arrived, it felt like I was receiving a special gift instead of just buying something ordinary. The bag itself is absolutely gorgeous, well-crafted, and customized to my liking. I usually don't go for girly or flashy stuff, but I'm excited to show off this stunning bag. The company's communication was top-notch, keeping me updated on my order status and managing my expectations for delivery. When the bag showed up, it was beautifully wrapped and came with a certificate and care guide, making the whole experience of getting this unique item even more special. My only regret is not splurging a bit more for the engraving service, it would've added that extra personal touch to my already one-of-a-kind bag.

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About Zatchels

Zatchels is a British company specializing in handcrafted leather bags and accessories. Founded in 2011, the brand is known for its quality craftsmanship and classic British style, offering a wide range of products from satchels to backpacks, each made from premium leather. Zatchels has gained recognition for its bespoke service, allowing customers to personalize products to their taste. The company emphasizes sustainable and ethical manufacturing practices, ensuring its products are made with care for both the environment and its workers.

Contact Information

26 Charter Street

LE1 3UD Leicester

United Kingdom

📧 customerservices@zatchels.com

☎ 01162 628336

🌐 zatchels.com

Categories Zatchels

Last update: November 29, 2024

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