Zaful - Reviews and experiences

I had a big problem with the clothes I bought online recently. I ordered them, but never got the package. So I contacted customer service for help, but the response wasn't very helpful and seemed like they were just stalling. So I ended up filing a complaint through PayPal. What made me really mad was that Zaful had proof they sent out the order, but they still wouldn't give me a refund for the lost package. It was disappointing because other online stores have refunded me right away when my orders got lost.

I just bought something not too long ago and ended up getting charged twice for it, which was really annoying. When I called customer service about it, they told me they don't do refunds, only give partial credits. Also, the stuff I got wasn't all that great quality and there were a ton of misleading details on the website. All in all, it was a pretty frustrating experience and definitely not worth the money or effort.

I ordered a high-waisted swimsuit online, eh, but got sent the wrong item, eh. It was so frustrating to try to contact customer service, eh, because they weren't helpful at all and didn't respond, eh. And to make things worse, I never got my money back for their mistake, eh. Just such a disappointing experience, eh.

I'm having a really bad time trying to get a return label for the stuff I bought. Every time I go to the link they gave me, I just keep getting error messages. Can't get a hold of customer service either, no answer on the phone or email. Been trying for days and still no return label. If this doesn't get sorted out soon, I might have to take legal action. I'm logged in but can't find the button to start a return. So frustrated, I might have to post about this bad experience online to warn others.

I got these really awesome swim trunks, eh! But when they arrived, they were way too small for me. So, I thought I'd send them back, but turns out you can't return swimsuits. Isn't that strange, eh? Luckily, I reached out to them, and after a bit of chatting back and forth, they ended up giving me a refund for the trunks. So, their customer service was great, but their return policy is a bit silly, eh.

I had to ask for a refund for two things that didn't work out for me lately. It was a bit of a hassle because I had to send them back to the US from the UK, which ended up costing a lot for postage. But, I do appreciate that the brand gave back most of the money from the sale and let me keep the items to give to a pal or donate to charity. The customer service and communication from the brand have been top-notch during this whole thing, and now I'm just looking forward to getting my refund in the next few weeks.