Are you looking for an affordable source of widely varied and fashioinable clothing? Read on to learn all about the online apparel retailer, Zaful, then take a look at some customer reviews to find out what their customers have to say about them!
Launched in 2013, Zaful is an online retailer for women's clothing, accessories and shoes.
If you would like to see examples of some of the Zaful products, and see what they look like on regular customers take a look at this Youtube review of them!
Zaful Services: What does this company do and how can you benefit from what they offer?
The Zaful products are divided on their website into 7 categories: Swimwear, All Sport, Dresses, Tops, Bottoms, Shoes and Accessories.
The Swimwear category consists of Bikinis, One-Pieces, Tankinis and Cover Ups, as well as offering customers the chance to shop from trending styles such as High Cut bikinis, Crochet bikinis, High Neck bikinis, Thong bikinis and String bikinis.
The All Sport category consists of Tops & Bras, Active Bottoms, Gym Sets, and Sport Accessories, with trending styles such as Yoga Pants, Gym Leggings, Yoga Tops, Yoga Leggings and Black Leggings.
The Dresses category offers a broad range of dress styles such as Maxi, Print, Bohemian, Long Sleeve, Sweater, Bodycon, Summer, Lace, Chiffon and Casual, with Trends such as White Dresses, Prom Dresses, Short Dresses, Floral Dresses, Formal Dresses and Party Dresses.
The Tops category has sections for Blouses, Tees, Tank Tops, Intimates, Sweaters, Jackets & Coats, Blazers, Sweatshirts, Waistcoats, Two-Piece Outfits, Kimonos and Bodysuits, with various Trending tops such as Crop Tops, Summer Tops, Tunic Tops, White Tops, Printed T-Shirts and Lace Tops.
The Bottoms category offers Jumpsuits & Rompers, Skirts, Leggings, Pants, Shorts and Jeans with Trending Maxi Skirts, Denim Skirts, Long Skirts, White Skirts, Pencil Skirts and Mini Skirts.
The Shoes category is divided into Boots, Pumps, Platforms, Flats and Sandals, with Trending options for Stilettos, Heeled Sandals, Gladiator Sandals, Lave Up Heels and Black Heels.
Finally, the Accessories category includes Jewellery, Watches, Bags, Hats, Scarves, Gloves, Belts, Socks & Tights, Sunglasses, Home and Pretty Beauty, with Trending Chokers, Round Sunglasses, Cat Eye Sunglasses, Baseball Caps, Pearl Necklaces and Silver Necklaces.
Customer Reviews: Share some feedback on your customer experience, complaints, tips or praise!
What is your opinion of Zaful? Have you had any particularly positive experiences with great service and high quality clothing or have you had any considerably negative experiences with scam like behaviour and missing deliveries? Let us know in a customer review to inform other shoppers!
What do Zaful consumers have to say about their products? Read and write customer reviews about their clothing, accessories, swimwear and service!
Read independant reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!"
I ordered some clothes from Zaful and did not know what to expect in terms of delivery time and such My package was in my house within a week and it was neatly packaged. Not in a box, but in a bag and every piece of clothing neatly packed in a separate bag and neatly folded with packing paper between them.
Quality is actually nicer than I had honestly thought, the fabrics are very soft and everything looks neat, no wear or something. It all comes from China I saw, so I am quite satisfied with the fast delivery time and neat packaging.
It was not expensive either, the total came to less than £40 spent on multiple pieces of clothing, including two sweaters!
I love Zaful and all the incredible deals that it offers. Not only is the clothing cheaply priced, it is well made and worth every penny. I am always more than just satisfied with my orders. Even the shipping prices are good. While it does take awhile to come in, it is easy to track and does come faster than expected.
Overall the quality of the item I received is amazing. The bathing suit fits perfectly! However, I ordered 3 suits and only 1 arrived 3 weeks after ordering. I’ve sent numerous emails and tried contacting the customer service to try to find where my other 2 items are and have yet to receive any kind of help. Instead I received an automated message trying to verify if my information was correct. I received 1 of my 3 items so the error is obviously not on my side. When I try to track the other 2 it sends me to an error page that the items can’t even be found. I never write bad reviews, but now after waiting 6 weeks since I placed my order and numerous attempts at trying to figure out the issue or at the very least get a refund I’m extremely disappointed. I understand things can happen but the customer service I have received has been almost none.
After waiting weeks for deliver, only a few of the items turned up. Customer service took ages to reply, refused the fact that I had ordered more items, despite me having an invoice and bank statements. They refused to send me the missing items and only refunded me a small portion of the money. Extremely unhelpful customer service and over all a really shockingly bad company. Oh and on top of all that, the playsuit that did arrive shrank in the wash the first time i washed it so is now ruined. Will NEVER shop here again.
When I ordered from Zaful I got a big coupon for a discount of 25 quid & free shipping so I ordered again, saved a lot. All in all, the site is not expensive and has a lot of offers. Delivery time is longer than with most shops but I had my package in the house after about a week.
The returns policy for this company is inexplicably poor. Not only is it nearly impossible to understand the hugely complex returns system. The company then does not refund the full amount. Clothes are average - can get better, cheaper, and better refund policy everywhere else. Do NOT use this company
I ordered a lot of bikinis from here, first thing that went wrong they didn't all arrive and didn't notify me why but still charged me for them all. Second thing - the bikinis were terrible! Half of them fit, some were too small and some too big (they were meant to all be the same size). Some didn't have the hygiene stickers in and all of them were bad quality. THEN, I tried to return them. This is where the real problems happened. Firstly it took me forever to get them to respond to me with any details on how to return them. It was a long process. I have now returned the items and they are REFUSING TO REFUND ME. They are telling me that I need a tracking number and they won't confirm whether or not my Items have arrived with them unless I send the a tracking number. I didn't want to pay extra at Royal Mail so therefore didn't get a tracking number because I wasn't told I had to.
Seen as it took 5 emails back and forth for them to tell me how to return the items you would expect them to mention the fact that it is apparently mandatory to have a tracking number if you wish to get a refund. they are basically ROBBING ME of my money and not giving me a valid reason as to why.
ONE STAR IS GENEROUS. I ordered two items from Zaful (both at the same time). One item came with the wrong measurements to the size guide. The quality was poor. I am still waiting for my second item. It is very hard to return items. They make is purposely difficult for you to get in contact. They direct you to the Support Centre where they ask you for a four digit code at the end of the form, which you cannot get right. This is means you cannot submit the form as 'this field is mandatory". I have emailed 'email@example.com' and am still awaiting a reply.