Yoins

Yoins - Reviews and experiences

Average rating
6.6 /10
Based on 25 reviews
Dec 2023-May 2024
Star distribution
51x
46x
39x
29x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (25)

Order placed on 2nd Feb 2021

Returns & Refunds

I ordered something on February 2nd of this year, and I was really looking forward to getting it. But when I checked the status the day before it was supposed to arrive, I found out that they ran out of stock and I had to talk to customer service. It was a huge letdown because I had been waiting for over a month without any updates. It's now March 10th, and I'm still waiting for a refund for my whole order. All in all, my experience has been pretty disappointing and frustrating.

Large order of super see-through clothes 🙅‍♀️

Returns & Refunds

I ordered a bunch of things, but they were way too see-through, you could see my undies right through them! Had to send it all back, but the return process is so long, it's like 27 steps! And it's been 14 whole days and they still haven't given me my money back, so frustrating! Customer service keeps asking for my tracking number and order ID, even though I've already given it to them 13 times, like seriously?

Poor quality fabric

Returns & Refunds

Honestly, I wouldn't suggest ordering from this store. I bought two items, and even though they came fast, they were both made of lousy fabric. It's a bit of a gamble with Yoins, and in my case, it definitely didn't work out. I'm currently trying to get my money back, and let me tell you, it's not simple. You have to keep bugging them for your refund. It's too much of a hassle for what it's worth. If you're unsure about ordering from here, I would recommend checking out other options. There are lots of other stores with better products and easier refund policies. Save yourself the trouble and shop somewhere else.

Wrong size and poor quality items

Returns & Refunds

I just bought two things from this company and I was so let down when they came in the wrong size and made out of cheap, flimsy fabric. I tried reaching out to customer service a bunch of times to get a return label but the email address and phone number they gave just didn't work. It's a really bad way to treat customers and I wouldn't suggest this company to anyone. Do yourself a favor and stay away from them at all costs.

Clothing items

Returns & Refunds

The website might look nice and have some really good deals, but don't be fooled - you really do get what you pay for. The returns policy is a total headache, needing way too much proof for each item. I had a tough time and it took forever, especially when you compare it to other sites like ASOS. The pictures and models may seem awesome, but the actual product is a letdown. I won't be coming back here, that's for sure. Learned my lesson.

Misssized clothing purchase

Returns & Refunds

I bought some clothes from this company not too long ago and I was pretty disappointed because they didn't fit right and were really cheaply made. When I tried to return them, they gave me a hard time and said I could only get half off on my next purchase. That's not fair at all and it goes against what I know about consumer rights. I ended up having to get my credit card company involved to get my money back, and it was a real hassle.

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About Yoins

Yoins is an online fashion retailer founded in 2014 with the aim of offering young people the opportunity to express themselves through high-quality fashion at an affordable price. The company specializes in women's wear, but also offers a range of men's apparel. Yoins prides itself on staying up-to-date with the latest fashion trends and strives to make those accessible to a wide audience. The brand's name, an abbreviation of "Your Inspiration," reflects its commitment to inspire customers and enable them to find their individual style.

Contact Information

🌐 www.yoins.com

Last update: November 29, 2024

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