Yeti

Yeti - Reviews and experiences

Average rating
8.8 /10
Based on 28 reviews
Nov 2023-May 2024
Star distribution
56x
417x
34x
20
11x

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Reviews (28)

Stainless steel tumbler replacement

Service

So I had to get a new stainless steel tumbler cuz my old one wasn't keeping ice cold like it used to. The company was amazing - super easy to deal with and really friendly customer service. It's nice to see they really care about their products and making sure customers are happy and satisfied.

Tumbler replacement

Service

The customer service at this store was fantastic! I didn't have to deal with any unnecessary hassles to get my broken tumbler replaced. I've been shopping here for years and have bought many drink ware items. The staff was super friendly and knew what they were doing, which made me feel really appreciated as a customer.

Replacement process for damaged item

Service

I gotta say, I was super impressed with how the folks over at customer service handled getting a replacement for my damaged item. They really went the extra mile to help me out at every turn. Their communication was top-notch, making the whole return process a breeze. I was pleasantly surprised by how fast they processed and delivered my replacement. All in all, I couldn't be more pleased with the service I got.

Cooler replacement experience

Service

My experience with getting a new cooler was amazing! Even though my cooler was no longer under warranty, the customer service team really went the extra mile to help me out. They gave me a new cooler without any hesitation, and it was way better than I expected. This kind of service has made me a customer for life. Thanks a lot for all your help!

Warranty claim

Service

My experience with Yeti's customer service was top-notch, eh. It was way better and faster than the last time I had to deal with them, eh. I had to make a warranty claim, and it was a breeze - so easy and convenient, eh. I sent the product back to Yeti, and they were quick to send me a replacement, eh. I really like how they stand by their warranty and their products - it gives me confidence to buy more stuff from them in the future, eh.

Cooler warranty solution

Service

I just reached out to customer service about my cooler that was out of warranty, and I was so impressed with how quickly and helpful they were in their response. They were polite and their message was well-written. Even though my cooler wasn't covered by the warranty anymore, they still went out of their way to help me out. All in all, I couldn't have asked for better service.

Warranty replacement

Service

I recently got to try out the customer service from this company, and I gotta say, I was super impressed. I bought a Hopper 18 cooler, but ran into a problem with it. Thankfully, the company honored their warranty and got me a new cooler right away. They even helped me out with sending in the pictures needed for the replacement. When they told me my original cooler color was sold out, I was surprised but they upgraded the color and sent me a new one right off the bat. I was really impressed with how smoothly and professionally everything was handled.

Stainless steel tumbler issue

Service

Eh, so gettin' this stainless steel tumbler for my birthday, I noticed a crack in the ring at the bottom after only a week. I reached out to customer service on their website, sent 'em more details and pictures like they asked. They were quick to respond and replaced my tumbler under warranty, no problems at all. Then a few days later, a shiny new tumbler showed up at my door. Gotta say, their customer service was top-notch and I'm grateful for the fast fix.

Replacement Yeti product

Service

I had this one time when I got a product that was all messed up, but the company's customer service was top-notch. They hooked me up with a replacement that blew my mind.

20 Oz tumbler

Service

I bought a 20 Oz tumbler from the store not long ago and was disappointed when the seal broke quickly, making it not hold temperature well. When I contacted customer service, they said it was normal, but I decided to do my own test with another tumbler I had. I took pictures, noted temperatures, and wrote detailed descriptions. It was only after I showed them this evidence that they agreed to exchange the faulty product. Although the problem was eventually fixed, it took a lot of effort on my part as a customer that could have been avoided.

New cup

Service

So I got this new cup, eh? It was super awesome at first, but then it started chipping. I was like, "oh no, this is not cool, eh?!" So, I reached out to support and they were really quick to help me out, eh? I filled out this form and the next day, I got an email with instructions on how to return it. They sent me a new cup and now I'm using it every day, which is so rad, eh? Thanks, support team, you're the best, eh?

Coolers, drink devices, and apparel

Service

I've been a loyal customer, buying lots of coolers, drinkware, and clothes for my family online. We only had one problem with a wrong size on a Rambler, but when I called customer service, they were really professional and fixed it quickly. I'm glad they care about good products and customer service.

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About Yeti

Yes. Yeti is an American company specializing in outdoor products such as ice chests, vacuum-insulated stainless-steel drinkware, soft coolers, and related accessories. Founded in 2006 by brothers Roy and Ryan Seiders in Austin, Texas, Yeti aims to cater to the needs of outdoor enthusiasts who demand durability and performance in their gear. The brand's products have gained popularity among hunters, fishermen, and campers for their robustness and ability to keep contents cold for extended periods. Over time, Yeti has expanded its product line and established a strong presence in the market, becoming synonymous with high-quality outdoor lifestyle products.

Contact Information

🌐 www.yeti.com

Last update: November 29, 2024

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