
Yamibuy - Reviews and experiences
Oct 2023-May 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (19)
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skincare product
skincare product
ProductI recently bought a skincare product from Yamibuy and unfortunately got a fake one. When I talked to customer support through live chat and showed them proof that the product was fake, the support person kept saying it was real. Even though I was clearly speaking in English, they kept responding in Chinese, which made it hard to fix the problem. Their lack of professionalism and unwillingness to admit they sold me a fake product was really disappointing. Instead of trying to solve the problem, the support person just said they would talk to the seller and ended the chat abruptly. Their attitude, rudeness, and trying to make me think I was wrong was not okay. It's concerning that a big platform like Yamibuy allows fake products to be sold, and they should be responsible for what happened.
Large haul of food and snacks
Large haul of food and snacks
ProductI just bought a bunch of food and snacks online, eh? But man, was I ever let down. When I got my order, I realized one thing was missing and most of the stuff was expired. Like, what's up with that?! It's not cool or right. I totally urge you not to buy anything from this site cuz they're not reliable or ethical at all.
Food purchase
Food purchase
ProductI recently bought food online from a certain store and when I got it, I found out it was all moldy and gross. Even though the expiry date said it was still good, the mold was a big red flag for sure. So I called customer service right away to deal with it. But honestly, I was pretty disappointed with how they didn't seem to care much. They did give me my money back for the food, but they didn't really take the situation seriously. Companies really need to prioritize keeping their customers safe, especially with food. I was also frustrated that my review was hidden and they kept selling the bad food. Because of all this, I won't be buying from that store again.
Dried and preserved foods, sauces, and other shelf-stable staples
Dried and preserved foods, sauces, and other shelf-stable staples
ProductI've been shopping at this store for about a year now, and let me tell you, I am really impressed with the quality of the products I get. The dried and preserved foods, sauces, and other shelf-stable essentials that I order are always fresh and delicious. The prices are fair, especially when I make use of their free shipping deal. The variety of items has gotten better over time, and I haven't had any issues with expired products, even though I saw some negative reviews. The shipping is fast, and the items are packed securely to avoid any damage. Overall, I'm happy with my purchases and will definitely keep ordering from them.
About Yamibuy
Yamibuy is an online retail platform specializing in Asian goods, offering a wide range of products including snacks, beauty and health products, home appliances, and books. Founded in 2013 by Alex Zhou, the company aims to bring a comprehensive selection of Asian goods to consumers outside Asia, particularly catering to Asian expatriates and those with interest in Asian culture. Headquartered in Los Angeles, California, Yamibuy has grown rapidly and serves as a major source for Asian products in North America, filling a niche market by providing access to items that are otherwise hard to find in mainstream American retail outlets.
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Last update: November 29, 2024
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