World Soccer Shop reviews

Just wanted to share my experience getting a refund from this company - it was a real hassle! Had to go through a bunch of steps and give a ton of info before they even looked at my request. Super frustrating and took up a lot of my time. I was really hoping for better service from a company like this.

Hey, I just gotta share my story about this soccer store I bought from. Honestly, I really should have checked out the reviews first. So, I got myself an Arsenal jersey, but man, what a letdown. They were super quick to take my cash, but since then, total silence. Like, no updates on when my order's coming, and now it's way past the due date. Starting to think maybe I'll never even get that shirt. Already thinking about asking for my money back, but who knows when I'll actually see it with their poor communication. Customer protection folks better look into this place because this kind of service is just not cool.

I ordered a custom jersey as a gift and I was really looking forward to getting it. But after waiting for a whole month with no updates, I was starting to lose hope. I couldn't get ahold of anyone by phone or email, which was really frustrating. Finally, I managed to speak to someone from customer service, Nayeli, who was super honest about what was going with my order and what would happen next. I also want to give a shoutout to David F. for responding to my original review in a considerate, brief, and informative way. The customer service team really stepped up by leaving a message saying sorry for the delay and making sure my order was still coming. All in all, I'm grateful for the great customer service in the end. Thank you!

I just ordered some soccer jerseys from this store and I was so disappointed with the quality. The Raul Jimenez jersey I got already had the number on the front peeling off, which was a big bummer. I thought a good store like this would have better quality control. The Chivas jersey was okay, but the problem with the other one just ruined the whole experience.