viagogo

viagogo - Reviews and experiences

Average rating
7.4 /10
Based on 3 reviews
Mar 2026-Mar 2026
Star distribution
50
41x
31x
21x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (3)

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Onderwerp

Ticket guarantee didn’t feel like a guarantee

Overall

lots of listings, even some VIP options that were weirdly cheaper than face value. That should’ve been my first red flag, but I went ahead.

When they actually came through

Late Saturday I was juggling bags and thought, oh right — list the spare ticket. I set it up a few weeks early and at first the listing just sat there, inactive; not great, and yeah I was annoyed. First impression was clunky, like a small glitch. I reached out to support and after a couple of back-and-forths someone actually took ownership. That’s the moment I knew they’d sort it — the rep followed up, escalated, and called me like they said they would. The ticket went live and sold before the event, so I wasn’t left holding anything. It wasn’t flawless, but the quick turnaround and the human touch made me genuinely happy. Really appreciated the clear updates and someone who actually followed through, so thanks for that.

A bit of a rollercoaster, but not all bad

Overall

be ready to double-check, and don’t assume everything is final until you see the tickets in hand. It’s a decent service with some annoying bumps.

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About viagogo

viagogo is an online ticket marketplace for live events, including concerts, sports, and theatre. The platform enables individuals and professional sellers to list tickets for sale and allows buyers to purchase resale tickets through its website and mobile services. It operates internationally and offers listings for events in multiple countries. viagogo is part of the Viagogo/StubHub group under Viagogo Entertainment.

Contact Information

🌐 viagogo.com

Last update: March 5, 2026

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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