Ultimate Ears - Reviews and experiences
Oct 2023-May 2024
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UE Fits earbuds
UE Fits earbuds
Returns & RefundsThe UE Fits earbuds have amazing sound quality and fit really well, but my experience with customer service was not great. I ordered a pair, but they sent me the wrong color. Even after showing proof of my order, their solution was not the best. They wanted me to return the wrong earbuds, wait for them to get it, and then give me a refund. Or I could reorder the right color, but it wouldn't be in stock until the end of December. I was disappointed by the company not taking responsibility for their mistake. As a customer, I expect a more efficient and customer-friendly approach when fixing these kinds of issues.
About Ultimate Ears
Ultimate Ears is a company known for designing and manufacturing in-ear monitors (IEMs), speakers, and earphones. It originated in 1995 when Jerry Harvey, a sound engineer for Van Halen, created a custom earpiece for drummer Alex Van Halen to protect his hearing while improving the audio quality of his in-ear monitors. Based in Irvine, California, Ultimate Ears quickly gained recognition in the music industry for its innovative approach to personal audio. The brand expanded its product line to include consumer earphones and portable Bluetooth speakers, known for their high-quality sound and durability. Ultimate Ears has become a prominent name in both professional music circles and among consumers seeking premium audio experiences.
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Categories Ultimate Ears
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Last update: November 29, 2024
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