Toys R Us - Reviews and experiences
Nov 2023-May 2024
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Reviews (15)
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New gaming console
New gaming console
Returns & RefundsI was so pumped to order that new gaming console online, eh? But then, when I wanted to cancel my order, there was literally no way to do it! I had to wait until it arrived and then return it in person. It was such a pain, I tell ya! I'm never buying online from here again!
Funko Pop toy
Funko Pop toy
Returns & RefundsI bought a Funko Pop toy from this store not too long ago, and I gotta say, I was pretty disappointed with how things went down. The toy showed up in a lousy paper bag and ended up all banged up during shipping. On top of that, when I reached out to customer service about it, they were super rude and wanted me to pay for the return shipping if I wanted a replacement or refund. Not cool, man.
Toy return experience
Toy return experience
Returns & RefundsMy recent experience at this store was so disappointing. I bought a toy that was broken and wanted to exchange it, but the manager was really rude. Instead of helping me, he called the police on me just because I wanted to return a faulty item. It was so uncalled for and just not right.
About Toys R Us
Toys R Us is a multinational retail company specializing in toys and children's products. Founded in 1948 by Charles Lazarus in Washington, D.C., the company initially began as a baby-furniture retailer before shifting focus towards toys, leading to the establishment of the first dedicated Toys R Us store in 1957. Known for its wide array of toys, games, and other products suited for children, Toys R Us became a dominant force in the retail industry, symbolized by its iconic mascot, Geoffrey the Giraffe. Despite facing financial challenges and declaring bankruptcy in the United States in 2017, Toys R Us continued to operate in Canada and other regions, maintaining its presence as a leading toy store chain. It has since made efforts to restructure and revitalize its brand, reopening stores in various locations.
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Categories Toys R Us
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Last update: November 29, 2024
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