Toms

Toms - Reviews and experiences

Average rating
7.6 /10
Based on 20 reviews
Oct 2023-Apr 2024
Star distribution
51x
410x
37x
21x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Bought shoes, big disappointment

Delivery

What a total rip off! I waited two whole months for my shoes and they never even showed up. Their customer service is just the worst, didn't even bother responding to any of my emails until I had to bring in my parents for help. They straight up lie and don't give a darn about their customers. Don't even bother with this place, stay far away!

Shoes

Delivery

I just got my new shoes, eh! It was a bit of a rough ride getting them delivered, eh! The back and forth about when they'd arrive was kind of annoying, and I wasn't sure if I'd ever actually get my hands on them. But, lo and behold, they showed up today! At first, they were a bit snug, but after wearing them for a bit they started to feel real comfy, eh! And the material doesn't feel cheap at all, eh!

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About Toms

Toms is a company specializing in footwear, eyewear, and apparel. It was founded in 2006 by Blake Mycoskie, inspired by his travels in Argentina where he saw extreme poverty and children without shoes. The company gained fame for its "One for One" business model, promising to donate a pair of shoes to a child in need for every pair of shoes sold. This model has since expanded to include eyewear sales contributing to saving or restoring the eyesight of individuals in developing countries, and coffee sales supporting clean water initiatives. Toms' approach to business has been influential in the rise of social entrepreneurship, using commerce as a means to address social issues and improve lives. The company's mission is centered on building a better tomorrow through grassroots efforts, transparency, and sustainable business practices.

Contact Information

Danzigerkade 9C

1013AP Amsterdam

Netherlands

📧 eucustomerservice@toms.com

🌐 toms.co.uk

Last update: November 29, 2024

Website (Partner link)

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