THE HOUSE OF BRUAR

THE HOUSE OF BRUAR - Reviews and experiences

Average rating
8.6 /10
Based on 28 reviews
Oct 2023-May 2024
Star distribution
54x
417x
36x
21x
10

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Reviews (28)

Oversized skirt

Returns & Refunds

I bought this huge skirt from the store not too long ago and man, was I let down by the size! Even though I got my regular size, the skirt was way too big and just did not fit right at all. Ended up having to go through the whole process of returning it, plus on top of that, I had to dish out more money for the shipping to get it and then pay again to send it back. Hoping that the smaller size I got will work out better, but gotta say, this whole situation has really left me feeling disappointed.

Shoe purchase

Returns & Refunds

I recently bought two pairs of shoes from this store and I gotta say, I was not impressed with the sizing mix-up. One pair fit great and I was loving how they looked, but the other pair, even though they were supposed to be the same size, were too small. It would've been super handy to know the brand of the shoes beforehand so I could compare the sizes with what I've worn before. Because of this issue, I had to fork out some cash for return shipping on the pair that didn't fit. I mean, I think they mentioned the return policy while I was ordering, but it didn't click for me that I would have to cover the cost of return postage.

Wide selection, quality brands, quick service, well packaged, efficient returns

Returns & Refunds

I've been to the store a couple times and I gotta say, they've got a great variety of quality brands. The service is fast and efficient, and my purchases always come nicely packaged. Even though they don't do free returns, I've found the whole return process to be pretty smooth and the refund comes in quickly. All in all, I'm happy with my visits to the store.

Sizing and color mismatch

Returns & Refunds

So I ordered a pair of shoes online and everything seemed good, eh? But then when they arrived, turns out they weren't the right size or color that I picked out. Bummer, eh? I was so excited to wear them, too. Had to go through the whole process of returning them and now I'm just hoping the right ones come this time.

Wide shoes that needed to be returned

Returns & Refunds

The wide shoes I ordered came in real quick, but sadly, they weren't wide enough for my feet. The shoes themselves were really good quality, but I was bummed out they didn't have a wider size available. It would also be helpful if they had half sizes for folks who need them. Still, I gotta say I was pretty happy with how fast they arrived and how nice the shoes were.

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About THE HOUSE OF BRUAR

The House of Bruar is a renowned Scottish retailer, established in 1995, that specializes in high-quality Scottish country clothing and products. Located near Blair Atholl, in Perthshire, Scotland, the company has built a reputation for offering an extensive range of goods that showcase the best of traditional Scottish craftsmanship and produce. The House of Bruar prides itself on being a destination for those seeking luxury cashmere, fine foods, and country attire, attracting visitors not only from across the UK but also internationally. Over the years, it has expanded to include a food hall, art gallery, and a garden centre, further enhancing its standing as a comprehensive retail experience amid Scotland's picturesque landscape.

Contact Information

🌐 houseofbruar.com

Categories THE HOUSE OF BRUAR

Last update: November 29, 2024

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