
TekniSTORE - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (19)
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Refund request for undelivered item
Refund request for undelivered item
Returns & RefundsThis company is seriously a joke, eh. I've been trying to get my money back for something I never got, and all they do is give me more tracking numbers. It's like they're messing around with me, playing games or something. I should've read the reviews before buying from them, 'cause turns out this is a common problem. It's annoying to pay in one currency and then find out the item's coming, or not coming, from a whole different country.
Smartwatch order cancellation
Smartwatch order cancellation
Returns & RefundsI just bought a smartwatch from this store and was bummed when I got a text saying the model I wanted was no longer available within 48 hours. But, they actually gave me a full refund super quick - in only 4 days. The customer service was top-notch, with speedy replies and handling of the situation. The prices were good too, with some sweet discounts up for grabs. In general, my time at this store was way better than other big online shops like AliExpress or Amazon. I'd totally suggest this store to anyone looking for good service and solid products.
Red shoes
Red shoes
Returns & RefundsI bought some red shoes, eh, but they ended up being the wrong color and took forever to arrive since they were shipped from China. I had to reach out to customer service, and after a lot of back and forth, they ended up refunding me 50% of the cost, eh.
Incorrect colour received
Incorrect colour received
Returns & RefundsMy recent experience with this online store was a real letdown. I ordered a Gold item, but when my package arrived, I was totally surprised to see a Pink one instead. I quickly reached out to customer service, sending them photos of the wrong color item and a copy of my Gold order. Despite all the evidence, they insisted they'd sent the right item, even claiming the manufacturer said Pink was somehow Gold. This complete lack of care for customers and truth is just not ok. I had to dispute the charge with my credit card company to resolve the problem. I definitely don't recommend this online store - steer clear, folks!
Thought I lost my money
Thought I lost my money
Returns & RefundsOMG, you guys!! I seriously thought I lost all my money, but you totally came through for me! I was super stressed when my refund didn't show up at first, but it finally came, and I'm beyond relieved. Thanks a million for not ripping me off and disappearing with my money!
About TekniSTORE
TekniSTORE is an e-commerce company founded in 2013, specializing in online retail for a wide range of products for household and entertainment needs. With over 500 international employees based in Shenzhen, they aim to provide customers with an unparalleled selection of gadgets, prompt shipping, and exceptional customer service. Their catalogue boasts over 100,000 products across various categories such as clothing, accessories, smartphones, home furnishings, electronics, and more. TekniSTORE offers shipping to almost every country with free shipping to main destinations, along with a one-year warranty on most products and returns/exchanges under certain conditions. For further inquiries or to provide feedback, customers can reach TekniSTORE through their website contact form, F.A.Q section, or by emailing info@TekniSTORE.com. If you have experience shopping with TekniSTORE, they welcome your customer reviews and feedback to improve their products and services.
Contact Information
Rooms 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon
Hong Kong
Hong Kong
Categories TekniSTORE
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Last update: November 29, 2024
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