Ssense

Ssense reviews

28 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
79%
Would buy here again
Ordering
9.0
Service
8.8
Pricing
8.0
Delivery
8.6

Featured Reviews

Spotlight: What are our customers saying?

Positive

delayed processing due to sale

8.5

"It was so annoying how long it took to get my order processed, but I get that it was because of a sale. Still, the support team really impressed me..."

Critical

Recent order experience

5.0

"I had a real bad experience with my recent order. I sent back my stuff to the warehouse more than 20 days ago, and one of the things I returned has..."

Most Voted

My order arrived in perfect condition

10.0

"My order arrived so quickly and was just perfect, like literally perfect. When I had to return it, it was super easy peasy. Great job!"

Reviews (28)

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Sneakers purchase

S

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought a pair of sneakers from this online store and man, I was so impressed with the whole thing. The shoes came earlier than expected, packaged up real nice, and looking mint. Definitely gonna shop here again after this awesome experience.

And let me tell you, the customer service was top-notch too. They got back to me quick with answers to my questions about the shoes, and even kept me in the loop on when the delivery was coming. Super happy with them.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Shoes for my son's prom

M

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I had to last-minute order shoes for my son's prom 'cause he couldn't make up his mind 'til he laid eyes on these ones. The shipping showed up a day early, which was amazing 'cause prom was around the corner. I'm definitely gonna visit this site again real soon!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Two bags

R

16 reviews

9.0
Overall Rating
Would buy here again
Yes

I bought two bags from this store recently, but I only wanted to keep one. I had some trouble processing the return online, so I decided to contact customer service through chat. I was surprised how quickly I was connected to a representative. They were super helpful, easy to talk to, and quickly resolved my issue. I was really impressed with the service I received.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

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My order arrived in perfect condition

J

4 reviews

10.0
Overall Rating
Would buy here again
Yes

My order arrived so quickly and was just perfect, like literally perfect. When I had to return it, it was super easy peasy. Great job!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Versace Couture purse purchase

R

2 reviews

10.0
Overall Rating
Would buy here again
Yes

The stuff they got on sale at this store is really good, and you won't break the bank for the quality you're getting. I just picked up a Versace Couture purse and I'm over the moon about it. The design is stunning and the quality is top-notch. I was pleasantly surprised when it showed up just a week after I ordered it. Bonus points for the dust bag that came with it to keep it looking fresh. I'll definitely be back to see what other treasures I can snag at this store.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Order not shipped yet

K

5 reviews

6.0
Overall Rating
Would buy here again
No

I ordered something a week ago and it still hasn't been shipped! Every time I contact customer service, they say it will be on its way in 1-2 days, but it never happens. I feel like I'm talking to a robot because they never answer my questions. I wanted to give the item as a gift, but now I'm super upset.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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High-end fashion deals

C

9 reviews

9.5
Overall Rating
Would buy here again
Yes

The website I visited had awesome deals on fancy fashion stuff, and the whole shopping vibe was really classy. The customer service was top-notch too, they always got back to me super quick whenever I had any questions. One of the best parts was how crazy fast the shipping was - I ordered from the UK and my stuff showed up in just four days!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Got a cool pair of kicks

A

7 reviews

10.0
Overall Rating
Would buy here again
Yes

Oh, hey there, so I snagged these super cool shoes on sale and they arrived super quickly at my place in Toronto. They were brand spankin' new, which was amazing. I was like, whoa, this was seriously the quickest delivery ever, only took two days. I seriously think SSENSE is the bomb for their awesome service and fast delivery.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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About Ssense

Ssense is a Canadian online retailer specializing in the sale of designer fashion and luxury goods. Founded in 2003 by brothers Rami, Bassel, and Firas Atallah in Montreal, Quebec, the company began as an e-commerce platform aimed at providing a mix of luxury, streetwear, and avant-garde labels to a global customer base. Ssense is known for its wide selection of over 500 brands, ranging from well-established luxury names to emerging designers. Besides its retail operations, Ssense has made a name for itself through its editorial content, offering interviews, fashion editorials, and cultural insights, which helps in positioning itself as a forward-thinking leader in the luxury fashion space. The company's approach combines commerce, content, and culture, aiming to provide a unique shopping experience for its clientele.

🌟 How did Ssense shine for you?

Contact Information

SSENSE MONTRÉAL: 418 St Sulpice St

H2Y 2V5 Montreal, Quebec

Canada

📧 customercare@ssense.com

☎ +1 877 637 6002

🌐 www.ssense.com

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Last update: November 29, 2024

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