Spongelle - Reviews and experiences

I ordered some stuff in November as gifts for my friends and family, but it's been two weeks and they still haven't been sent out. I've been trying to get in touch with customer service through messages and calls, but they've been no help at all. I don't know if I'll even receive my order, and I can't even cancel it to get my money back!

I was so pumped to order Christmas presents for my family and buddies from the store, but man, was I let down! I placed my order back in November, but only got part of it. I tried reaching out to customer service, but they were absolutely terrible! All they did was tell me to look at the tracking info, which I had already done. Eventually, most of my stuff came in mid-January, way too late for Christmas. I was so disappointed because a lot of the items were holiday-themed. What a letdown!

I bought a Christmas present for my sister back in November, but I was really let down by the late delivery and bad customer service. Even though I ordered it ahead of time, the item didn't show up by the middle of December like it was supposed to. I tried contacting the company several times through the chat line to get the package sent to the right place, but they kept saying someone would get in touch with me about it. Unfortunately, nobody ever followed through on that promise, and the gifts ended up coming to my place instead of my sister's. The whole ordeal just left a bad taste in my mouth, and I don't think I'll be buying from them again.

I put in an order on November 24th, but I still haven't heard anything about it being shipped. I've tried contacting customer service through email, Facebook, and even by calling them, but I haven't gotten any answers. It's frustrating to see that lots of other customers are going through the same delays with their orders, as I can see from the comments on the company's Facebook page.

I ordered some stuff from this company, but when my package arrived, it was missing two things. Even though the packing slip said they were in there, they weren't. I had a hard time getting in touch with customer service at first, but eventually managed to chat with someone on their website. Turns out, the missing items were out of stock because of inventory problems.