Spencer's

Spencer's - Reviews and experiences

Average rating
6.2 /10
Based on 18 reviews
Nov 2023-Apr 2024
Star distribution
50
44x
36x
27x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Recent online purchase

Delivery

So I bought something online not too long ago and man, was I disappointed with how long it took to ship. I ordered it on September 26th and they told me it wouldn't get here until October 26th. Now, I get it, living in Canada means things can take a bit longer to ship, but waiting a whole month for a package is just not cool, especially since I've gotten stuff from other companies way quicker. Their whole spiel about international shipping didn't cut it for me, so I'm definitely not buying from them online again.

Wrong product sent multiple times

Delivery

I can't believe how many times they messed up my order. It was a simple thing I asked for, and they got it wrong three times in a row! It feels like they're doing it on purpose to make us mad. It's so frustrating dealing with their mistakes. Just go somewhere else to avoid all the hassle.

Overnight shipping purchase.

Delivery

I recently bought something from this shop that I really needed right away. I chose to have it delivered overnight so I could get it within 24 hours. But the item ended up taking 4 days to arrive, which was not okay at all. Even though I paid a lot for overnight shipping, the company didn't come through on their end of the deal. I was super disappointed with the service I got and felt like my order wasn't a priority to them. When I contacted customer service, they were not helpful at all and didn't fix the problem. It's really too bad to see a company that I used to like mess up so badly when I needed them the most. Not being clear about shipping policies and having bad customer service has made me not like this store anymore. I wouldn't recommend buying from them if you need fast shipping because they don't keep their promises.

Backpack

Delivery

I just bought a backpack online and paid extra for overnight shipping to get it quicker. But man, I was so let down with how the shipping went. I shelled out a bunch of money for the shipping, almost as much as the backpack itself, and still, the estimated delivery date was a bust. The order confirmation said it was shipped, but there was no tracking info at first. When I finally got a tracking number, turns out the backpack hadn't even been picked up by the carrier on the supposed delivery day. It didn't ship until Tuesday and was supposed to arrive on Thursday, which ended up taking a whole 6 days instead of overnight like they promised.

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About Spencer's

Spencer's is a retail company known for its eclectic range of novelty gifts and humorous merchandise tailored for a young adult audience. Founded in 1947, the company originally started as a mail-order catalog in the United States before transitioning into a national chain of brick-and-mortar stores. Spencer's product range includes graphic tees, funny gifts, bedroom and dorm room decor, body jewelry, and accessories. Over the years, it has developed a distinctive image through its focus on pop culture and counterculture themes, targeting customers looking for unique and quirky items. Spencer's also operates a seasonal division, Spirit Halloween, which specializes in Halloween costumes, props, and decorations.

Contact Information

🌐 spencersonline.com

Last update: November 29, 2024

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