Sonos - Reviews and experiences
Nov 2023-Apr 2024
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Reviews (20)
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Multiple Sonos products
Multiple Sonos products
ServiceAs a customer of the company, I gotta say that my experience hasn't been that great. The products are good quality, but they've been giving me problems. I bought 2 arcs, 2 era 300s, a roam, and a beam, and they've all had ongoing issues. The customer service is terrible, with agents who don't respond or provide any help. I don't want to buy from this company again.
My purchase was a speaker for my room
My purchase was a speaker for my room
ServiceI got this speaker for my room and it's pretty neat, but when I tried to hook it up to Spotify through Google Assistant, it just wasn't working. Spent a good 3 hours and 10 minutes on the phone with customer support today, but they couldn't fix it! They suggested calling Google Assistant, but neither Alexa nor Google Assistant could get Spotify going on the speaker. So annoying!
About Sonos
Sonos, Inc. is an American company founded in 2002, specializing in the development and manufacturing of wireless home audio products, including smart speakers, soundbars, and home theater systems. The company is known for its multi-room audio system, which allows users to play music simultaneously in different rooms, or different music in each room, through a Wi-Fi network. Sonos products are designed to integrate with various music streaming services and support voice control through smart assistants like Amazon Alexa and Google Assistant. Their commitment to high-quality sound and user-friendly interfaces has positioned Sonos as a leading brand in the smart home audio market.
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Last update: November 29, 2024
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