Sonos

Sonos - Reviews and experiences

Average rating
5.6 /10
Based on 20 reviews
Nov 2023-Apr 2024
Star distribution
50
41x
39x
29x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Sonos Roam smart speaker

Product

I bought the Sonos Roam smart speaker thinking I could easily use voice assistants and connect it to Spotify for music. But, I ran into a bunch of problems with it not working properly and not being compatible with other stuff. I tried everything like updating apps and using different voice commands, but it just didn't do what it was supposed to. So, I ended up returning it because it didn't work well with the services I needed and the voice recognition was unreliable.

Movie theatre setup with soundbar, subwoofer, and surround sound speakers.

Product

I recently got these awesome gadgets that make me feel like I'm in an actual movie theatre, it's so cool! The sound quality is amazing, makes me feel like I'm right in the middle of all the action. Setting everything up was a breeze and the app to control it is really user-friendly. I would totally recommend this setup to any movie lover out there!

Recent purchase - speaker system with limited customization options

Product

I recently bought a speaker system that really let me down because I can't change much about it. I spent a lot on these speakers, only to find out I can only use them with their own system. It's disappointing because my $600 subwoofer is useless without their specific app. These speakers won't work with my existing HiFi setup, which limits me as a consumer. If I want to upgrade any part of my speaker system later on, I'll have to stick with this brand only. It's annoying to be stuck in a closed system when it comes to audio gear. It's a good idea to do some research before buying speakers that restrict your choices. If you go for products that work with more things, you can make a better audio system for less money and still have options.

'Roam' speakers

Product

I just bought the 'Roam' speakers and I'm really disappointed because they don't hold a charge for long and they're not charging properly, even when I use the charger that came with them. I tried emailing the CEO, Patrick, about the problem but didn't get a good response. It's frustrating to see a company that's supposed to be trustworthy not really care about their customers. I would advise others to think twice before buying anything from them.

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About Sonos

Sonos, Inc. is an American company founded in 2002, specializing in the development and manufacturing of wireless home audio products, including smart speakers, soundbars, and home theater systems. The company is known for its multi-room audio system, which allows users to play music simultaneously in different rooms, or different music in each room, through a Wi-Fi network. Sonos products are designed to integrate with various music streaming services and support voice control through smart assistants like Amazon Alexa and Google Assistant. Their commitment to high-quality sound and user-friendly interfaces has positioned Sonos as a leading brand in the smart home audio market.

Contact Information

Groest 106

1211EE Hilversum

Netherlands

📧 support@sonos.com

☎ 0800 - 555 1234

🌐 sonos.com

Last update: November 29, 2024

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