Simply Dresses - Reviews and experiences

Hey there, so I was really looking forward to using my store credit to get this super cute dress I saw online. But when I tried to call and place my order, no one picked up. I left voicemails and emails, and eventually got in touch with someone who broke the news that the store had gone bankrupt. I was so disappointed to hear that I lost my $100. I was really excited about getting that dress, so it was a major letdown.

As a new customer, I just ordered a dress online and had a pretty good experience. There was a little hiccup where the website froze when I was trying to pay, but the customer service team was super quick to sort it out. I sent an email about being double-charged and they fixed it within a day. The dress showed up in 4 days, right on time. All in all, I'm happy with how everything went down and would definitely think about shopping with them again because the product was good and the customer service was top-notch.

I bought a prom dress from that store and I gotta say, my experience was really disappointing. The customer service was so bad, it was crazy. They weren't helpful at all and even lied to me. They wouldn't give me a refund for a package that got rejected and even said they might just leave it. That's not right and could be shady. I definitely wouldn't recommend giving them your business, eh.

I've been a loyal customer of this company for over four years now and I consistently find their service top-notch. One thing I really like is how they have separate sizing charts for each dress, which makes it way easier to find the right fit for my body type. This attention to detail really saves me time and hassle, I don't have to worry about dresses not fitting right when I order them. The quality of the dresses has never let me down, but it's important to keep expectations in check - the pricier dresses are top-notch, but the cheaper ones might not be as well made. Still, I've bought both expensive and budget-friendly dresses from them and always been happy with my choice. Their shipping is quick and reliable, which just adds to the good shopping experience.