Roots - Reviews and experiences

Oh man, you won't believe what happened. I bought these PJ pants from O*ots, and it was a complete disaster. As soon as I put them on, the "R" in the brand name came off! Can you imagine? Now I'm stuck with pants that only say "Oots" on them, ugh. And on top of that, they were so expensive - $70 CAD! I am never shopping there again, seriously. Their stuff used to be great quality, but now it's just not worth it. I'm so disappointed!

As a loyal customer of the brand, I've always been amazed by the top-notch quality, style, attention to detail, and comfort of their products. The leather jackets, footwear, and activewear have never disappointed me and have lasted me for years on end. Sure, the prices may be a bit steep, but the durability and longevity of their items truly make it worth every penny. Unfortunately, today I have to bid farewell to a beloved pair of boots that have been by my side for over 15 years. I'll definitely be on the lookout for another amazing product from the brand to replace them. Thanks for consistently delivering such high-quality products!

Oh my gosh, I bought these sweatpants and they were seriously awful. The size was way off, I got a Large and it was like wearing a tent. They looked terrible both in the back and front, like they were made for an alien or something. And when I tried to return them, they were like, "nope, you gotta pay for shipping." UGH.

I bought some clothes online for my little cousin and used the size chart to pick the right size. But when I washed them, they shrunk! I called customer service, but they couldn't really do anything except give me a discount code for my next purchase.

I've been a long-time customer of this company for over 3 decades now, and it's kind of disappointing to see the quality of their products going downhill. I recently bought a pair of sweatpants and I couldn't help but notice that the elastic waistband was really poor compared to the ones I got before the company got sold. It's pretty obvious that they're trying to save money by using cheaper materials. The previous sweatpants I bought were top-notch and lasted for years, but the latest one just doesn't measure up. As someone who's been loyal to this company, this drop in quality just doesn't sit right with me, so I won't be buying anything else from them in the future.

So a couple years back, I splurged on these fancy wallets for myself and my daughter just because they claimed to be real leather. And wouldn't you know it, they're falling apart faster than a cheap puppet show! The material is flaking off onto our cards and IDs, the change pockets are as holey as Swiss cheese, and we can't even use them anymore. My mom's old leather bags are older than me and still in better shape!