ROMWE

ROMWE - Reviews and experiences

Average rating
7.6 /10
Based on 20 reviews
Nov 2023-May 2024
Star distribution
53x
46x
35x
26x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

My recent purchase from this online store

Service

I had the worst customer service experience ever. They kept making excuses and never owned up to their mistakes. I used to shop here sometimes, but their delivery times were all over the place. You either get your order right away or wait forever, no in-between.

Damaged package with missing item

Service

I'm really disappointed with the customer service on this website. I had a package arrive all damaged with an item missing, and it's been a real struggle trying to get a hold of someone to fix it. I've been trying for over two hours to reach them, and no luck yet. I even checked out the other website that some reviews recommended, but that didn't help at all. I hope someone from the company can get in touch with me soon and help me sort this out.

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About ROMWE

ROMWE is an online fast fashion retailer that offers a wide range of apparel, accessories, and home and living products. Founded in Nanjing, China, in 2010, ROMWE began as a platform specializing in women's wear and gradually expanded to include men's clothing, children's wear, accessories, shoes, bags, and other fashion items. The company focuses on providing trendy, high-fashion items at competitive prices, aiming to bring stylish pieces to a global audience swiftly. ROMWE has gained a reputation for its frequent sales, extensive range of products, and rapid integration of the latest fashion trends. It operates chiefly through its website and mobile app, serving customers worldwide with a strong presence in North America, Europe, and Asia.

Contact Information

🌐 www.romwe.com

Last update: November 29, 2024

Website (Partner link)

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