ROMWE - Reviews and experiences
Nov 2023-May 2024
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Reviews (20)
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My recent purchase from this online store
My recent purchase from this online store
ServiceI had the worst customer service experience ever. They kept making excuses and never owned up to their mistakes. I used to shop here sometimes, but their delivery times were all over the place. You either get your order right away or wait forever, no in-between.
Damaged package with missing item
Damaged package with missing item
ServiceI'm really disappointed with the customer service on this website. I had a package arrive all damaged with an item missing, and it's been a real struggle trying to get a hold of someone to fix it. I've been trying for over two hours to reach them, and no luck yet. I even checked out the other website that some reviews recommended, but that didn't help at all. I hope someone from the company can get in touch with me soon and help me sort this out.
About ROMWE
ROMWE is an online fast fashion retailer that offers a wide range of apparel, accessories, and home and living products. Founded in Nanjing, China, in 2010, ROMWE began as a platform specializing in women's wear and gradually expanded to include men's clothing, children's wear, accessories, shoes, bags, and other fashion items. The company focuses on providing trendy, high-fashion items at competitive prices, aiming to bring stylish pieces to a global audience swiftly. ROMWE has gained a reputation for its frequent sales, extensive range of products, and rapid integration of the latest fashion trends. It operates chiefly through its website and mobile app, serving customers worldwide with a strong presence in North America, Europe, and Asia.
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Last update: November 29, 2024
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