Rockstar Original - Reviews and experiences

Oh my gosh, the customer service here is absolutely terrible! I ordered this really cute hoodie and pants, and then they messed up the shipping label, so I couldn't even get my stuff! And instead of trying to fix the issue, they just gave me a partial store credit. Ugh, it's so frustrating! They hardly ever respond to emails or phone calls. It's just so annoying!

I was so disappointed with the customer service at that store, eh. When I called to ask about my order, nobody answered the phone. I was stuck on hold forever and then got sent to voicemail. It happened more than once, too. It's so frustrating when you need help with your order and nobody is there to assist you. It's even worse during busy times like Christmas. I decided to give them another shot, thinking maybe it was a one-time thing, but nope. The poor customer service made me not want to order from them again, eh.