Roaman's - Reviews and experiences

I had a really annoying situation with a clothing company. They messed up and canceled my order by mistake, which was a big hassle for me and my sister in the nursing home. Even though I tried to explain the mix-up to their customer service person, they just kept saying I had to reorder on my account, even though my sister didn't have one. We went back and forth, but they wouldn't change their minds and let me reorder. I ended up having to cancel the whole thing. Their lack of understanding and refusal to fix their mistake really shows how bad their customer service is.

I gotta say, I was pleasantly surprised with the quality and fit of the clothes I got. Unlike other places I've shopped at, these items actually fit me well and were just as described on the website. I also like that they have a good exchange policy. I had a bit of an issue with the wrong size being sent, but they fixed it right away and sent me the right size without any trouble.