Roaman's - Reviews and experiences

I recently bought something from this company and honestly, I'm pretty upset about how they handled the shipping. They told me it would be fast, but it ended up being late and the tracking info was all wrong. On top of that, they charged me way too much for expedited delivery that never even happened. I feel like they tricked me and ripped me off, and I'm not cool with it. This is definitely the last time I'm buying from them. I expect honesty and respect from the places I give my money to, and that's not what I got here, unfortunately.

I ordered a pair of leggings back in December, but they never showed up. Even though my account said they were "on the way", they never got delivered. I waited almost four months before I finally reached out to customer service. Turns out, they said the leggings were shipped out on Jan 28th, but since it had been more than 60 days, they couldn't give me a refund or fix the problem. Like, how was I supposed to know to contact them sooner when I was still waiting for the package and my account said it was still on its way? This lack of communication and help from customer service is just not right at all.

Just wanted to share my recent experience with this company - I bought a dress and I am really not happy with the service. I paid extra for expedited shipping to make sure it would arrive on time for a special event, but it hasn't even been shipped yet according to my order status. The customer service reps haven't been very helpful and were even a bit rude when I asked for help. I feel like they haven't been honest about their expedited shipping promises and I'm thinking of asking my credit card company for a refund. Just a heads up for others - maybe think twice before buying anything from this company.

I am so frustrated with this store! I paid extra for expedited shipping, thinking I would get my order super quick, but it turns out they haven't even shipped it yet. What a rip-off! I thought I was going to get my stuff in 1-2 business days, but they only start counting once they actually ship it. It's like they are playing games with their customers.

So, I bought some stuff online recently and paid for express shipping, hoping to get it in 1 to 2 days. But turns out my order hadn't even been sent yet! I reached out to customer service through their chat to see what was up. They told me that the 1 to 2 day shipping timeline starts once they actually ship it, not from when I bought it. I explained that I needed it for a trip and asked if I could cancel, but no luck. I was pretty let down and frustrated by the whole situation. I've decided I won't be shopping with them again, since I don't wanna deal with this kind of thing again. My time and money are too important to risk another letdown like this.