Public Desire - Reviews and experiences

I recently bought a pair of heels from this store. Unfortunately, I messed up and gave the wrong shipping address, which caused a little issue in getting my delivery. But, I reached out to their customer service team late at night to fix my mistake. To my surprise, they got back to me right away the next morning and helped me update the shipping address. I was really impressed by how quick and helpful they were in solving the problem. Thanks to their fast response, I got my package in just 2-3 days. All in all, I'm happy with the service from this company and would recommend them to others.

I just went through a situation where my package was missing from my order. Thanks to Amy from customer service, she was able to resolve the issue quickly and efficiently. Amy was so helpful and made sure to address all of my concerns. She contacted the shipping department and found the missing package right away. I really appreciate the excellent customer service that Amy provided during this frustrating experience.

Never thought I'd be bothered to write a review but damn, Marie had me shook. No back and forth, no drama, just efficient customer service that fixed my defected item in no time. No need to stress or argue like with other companies out there. Marie, my girl, thank you a million times for putting my mind at ease. Definitely gonna be ordering from here again knowing they take proper care of their customers. Thanks, Marie xx

I just wanted to share about my recent experience with Marie and Anna. They were so wonderful in helping me out when the item I ordered wasn't available or got lost. The customer service I received was honestly top-notch. Marie and Anna were super helpful, polite, and professional the whole time. They kept me in the loop about my replacement item and made sure I got it when I needed it. Their efficiency and dedication really stood out to me, and I would totally recommend this company to anyone who wants great customer service.

I had a bit of trouble with the carrier losing part of my package when I was trying to return it, eh. But let me tell ya, the customer service reps really went the extra mile to make things right. Marie, Anna, and Helena made sure to keep me in the loop the whole time and made sure I knew they were on it. Their communication was top-notch and I gotta say, I'm really pleased with how they fixed the issue. Those gals are truly amazing!