Pick Your Plum - Reviews and experiences

I just bought a US flag from Pick Your Plum and I gotta say, the service was really quick. It was great to see that they had free shipping and I got my flag in less than a week. But then I noticed I was charged PA sales tax, even though US and PA flags don't have tax. I got in touch with the company and they quickly gave me a refund for the tax. In the end, I was happy with my purchase and how they fixed the tax issue.

I bought a coffee machine from this company not too long ago, and I was really bummed out when it arrived all used and scratched up. To top it off, there was still coffee in it and it didn't even come with the original box or manual. I tried getting in touch with customer service about getting a return form, but haven't heard back from anyone yet.

So I ordered two 20-inch necklace chains and guess what I received? Four 16-inch chains! Like, seriously? I contacted customer service, thinking they could swap them out for the right ones, but unfortunately, they couldn't do that. At least they gave me a refund, but man, it's so annoying.

I was pretty disappointed with the huge item I got from Pick Your Plum and I wanted to send it back. I did what they asked and took some pics with a measuring tape and sent it right away. But even after all that, I kept getting messages every day saying I didn't reply, which ended up closing the case. I was so annoyed, so I tried reaching out through email multiple times and I can prove it, but I didn't get any solution. So I had to take it to a dispute in the end.