Paw.Com

Paw.Com - Reviews and experiences

Average rating
8.2 /10
Based on 24 reviews
Dec 2023-May 2026
Star distribution
54x
411x
36x
23x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (24)

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Orthopedic dog bed

Product

I bought my dog an orthopedic bed and it was super comfy, eh! But when I tried to wash it, it was a real pain to take apart and remove the stuffing. After washing it a few times, the material holding the stuffing got all messed up. I tried to buy new stuffing, but the company ended up sending me a whole new bed, even though I had it for 2 years! It was such a pleasant surprise, I definitely recommend them, eh.

Partial order, poor customer service

Service

I gotta say, my experience with this company on my last purchase was brutal. They only sent me part of my order, and when I went to check on the missing item on their website, there was zilch. I gave customer service a ring five times, but just got voicemail every time. Left a bunch of messages, but never got a call back. Tried reaching out through online chat and email too, but heard nothing back. On top of all that, I got billed for the whole order even though it was incomplete. The way they dropped the ball on communication and service is totally not okay.

Dog bed purchase

Service

So I bought a dog bed from this company and boy, was it ever a disaster. The bed I got wasn't what I was hoping for and when I tried to get in touch with customer service, nada. Complete radio silence. I made several attempts to reach out but never heard back from them. It's super annoying to shell out your cash for something that doesn't live up to the hype, and to top it off, the company doesn't even care about your feedback. Clearly, they don't give a hoot about their customers or making things right, so I'll definitely be taking my business elsewhere in the future.

Protective and stylish blankets

Product

These blankets are great for keeping your furniture safe while also adding a nice touch to the room. They are not just practical, but they also add to the overall look of the space. I had a bit of a problem with the softness of one of the blankets recently, so I decided to contact customer service. The team was really quick to get back to me and they fixed the issue right away, which left me feeling really happy with how everything turned out. I'm looking forward to shopping with you again soon!

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About Paw.Com

Paw.com is a company that specializes in designing and selling high-quality, pet-focused products, most notably premium and orthopedic dog beds, pet blankets, and car seat covers. It aims to provide pet owners with items that not only ensure comfort and health for their pets but also seamlessly integrate into modern home decor with stylish designs. The company, known for its commitment to pet welfare and comfort, uses human-grade materials in its products. Over time, Paw.com has garnered attention for its innovative approach to pet products, emphasizing both functionality and aesthetics. The history of Paw.com includes a rebranding from its previous identity, Treat A Dog, reflecting its broader commitment to all pets and their owners. This rebranding strategy marked a significant milestone in the company's evolution, allowing it to expand its product line and strengthen its market presence.

Contact Information

🌐 paw.com

Last update: May 13, 2026

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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