Origins - Reviews and experiences

I ordered something and it was supposed to come with a free gift, but it wasn't in the package. When I called customer service, they were so rude and unhelpful. They just said to get a refund and didn't even try to solve the issue. It was the worst customer service experience I've ever had, definitely not ordering from them again!

The stuff they sell is ok, but their customer service is seriously lacking. I kind of feel like they don't really care about me as a customer. I ordered some stuff online and they said I'd get 3 free samples, but I only got 2, even though I spent a lot of money. It seems like they're just trying to trick people with that. And on top of that, I keep getting way too many emails even after I tried to unsubscribe more than once. I'm not gonna buy anything from them again.

Eh, so I went ahead and ordered this face cream online, eh. I was all hyped up to give it a try, eh. But then I realized, hey, I didn't even really need it, so I tried to cancel my order the next day, eh. NOBODY even got back to me, and it ended up showing up at my door anyways. THEN when I reached out to customer service, they were all super rude and impatient, eh. Ugh, never gonna buy from them again, eh!

I bought something thinking I'd get a free gift, but once again, it wasn't in my order. The customer service person said it's only available while supplies last, but the website kept showing it as an option. It was annoying and upsetting due to the inconsistency. When I told the customer service rep how I felt, they just brushed it off and said "It is what it is." I'm not happy with how they handled it and it's made me feel pretty disappointed about their lack of accountability and care for loyal customers.

I ordered a gift set for Christmas, and when it arrived, there was this huge price sticker stuck right on the front of the box. I tried to remove it, but it was impossible without damaging the box. So I called customer service, hoping for some help or a solution, but their attitude was absolutely awful. They pretty much said tough luck and there was nothing they could do. Needless to say, I won't be shopping with them again.