Nixplay

Nixplay - Reviews and experiences

Average rating
7.0 /10
Based on 20 reviews
Nov 2023-May 2024
Star distribution
52x
46x
36x
25x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Nixplay Frames Purchased

Product

I recently bought 4 frames from this company because tech publications gave them great reviews. But I've got a problem with 3 of them. The photos on them keep changing orientation, sometimes landscape, sometimes portrait, even after I've tried adjusting settings on the website. It's frustrating and not letting me enjoy the photos properly. I tried reaching out to customer service through chat since phone support isn't available anymore. The technician mentioned that different frames have different orientation options, but I still don't understand why there are limitations like this. Seems more like a software problem than a hardware one that needs fixing. Also, the lack of clear info on orientation differences between frame models is a concern because it wasn't explained well in the product descriptions. Overall, I wouldn't recommend buying these frames unless you go for the newest ones to avoid these issues on older models.

32" job board sign

Product

I got this huge job board sign to hang up at work and it was pretty cool at first. But then we saw our internet data usage skyrocketing! Turns out the sign was the culprit and no one knows why. We've been reaching out to the support team for ages but they haven't been much help. We had to disconnect it because it was using data even when not in use. We only have 2 google sheets on it and it's only on for a few hours. Super frustrating!

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About Nixplay

Nixplay is a company that specializes in digital photo frames and cloud-based photo and video management. It was founded in 2007 with the aim of allowing users to share and display their digital photos and videos across frames located in different locations, through a cloud-based platform. Nixplay's frames are known for their high-quality display and ease of use, enabling users to remotely upload and manage their content via a mobile app or web interface. Over the years, the company has expanded its product line to include a variety of digital frame sizes and features, catering to both individual and commercial clients. Nixplay has garnered recognition for its innovative approach to digital photo sharing and has established itself as a leader in the digital frame market.

Contact Information

🌐 nixplay.com

Last update: November 29, 2024

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