Moroccanoil - Reviews and experiences

Just when I thought customer service was a goner, Moroccanoil totally proved me wrong, eh. After I left a review sharing my disappointment with one of their products, they personally reached out to me, so nice of them. They not only gave me some helpful tips on how to possibly make the product work better for me, but they also went the extra mile and sent me a really nice gift card. Wow, talk about top-notch service, eh! It's pretty rare these days to come across a company that really cares about their customers' experiences and satisfaction, but Moroccanoil is definitely a cut above the rest. They actually listen to feedback and take action to make sure their customers are happy, which has earned my loyalty, eh.

I placed an order and it arrived really fast and was all wrapped up nicely. There was a small mixup with the free gift, but when I mentioned it, they resolved it immediately. I've been purchasing from them frequently and will continue to do so.

Eh, so I bought some hair serum from this company, eh, and honestly, the customer service really sucked, ya know? I tried to sort out a problem with the product, but geez, they took forever to respond to my emails. It's been 8 days now, and I still can't see a solution in sight. This lack of service is just not cool, and I'm pretty pissed off about the whole darn experience, eh.

I gotta say, my experience at Moroccanoil was a total letdown. The customer service was just terrible - couldn't even get through to anyone. No UK phone number to call, no UK customer service at all. And don't even get me started on not being able to have my parcel delivered to a safe spot. It's gonna be a mission to ever get my order with my crazy work schedule. All this hassle and lack of communication has seriously put me off ordering from them again. Now I'm just sitting here wondering how long it's gonna take to get my money back for the order.

My time dealing with this company has been a huge letdown. The people over at customer service were no help at all and didn't seem to care about fixing any problems. Even though I ordered on a Sunday, I still haven't gotten my stuff, which feels like a complete waste of both money and time. I really recommend checking out other places for similar products from a company that actually gives a darn about their customers.