Monos Travel - Reviews and experiences

As someone who travels a lot, covering between 50,000-75,000km a year, I gotta say, the travel luggage and tech accessories from this company are absolutely top-notch. The tech pocket carry-on and hybrid trunk have been super durable, reliable, and really help me keep up with my crazy travel schedule. These products have totally exceeded my expectations in terms of quality and how well they work, making my journeys way easier and more organized. Plus, when I needed help, customer support was amazing - super professional and quick to fix any issues. Honestly, I can't recommend these products enough for travelers who want gear that's dependable and stylish.

I had a problem with my carry on suitcase, which I've had for about five years. The handle broke on my last trip, so I needed a new one. I reached out to customer service and was really happy with how quickly and professionally they helped me. They organized a replacement to be sent to me, even though I live in a US Territory where shipping can get tricky. They even went the extra mile to assist me with the paperwork needed for our freight forwarder in Miami, which made everything easy and stress-free. I'm really thankful for their amazing customer service and close attention to detail.

I'm really happy with the carry-on luggage I bought recently. It's strong and dependable, fits well in the overhead compartments of different types of planes like CRJ and Embraer. Inside, there's lots of room to pack all my clothes without any trouble. One time I packed too much and the handle went wonky, but just rearranging things fixed it right up without causing any lasting damage. Plus, when I had a question about a feature, I got a quick and useful response even though I asked late at night.

The customer service at this travel company is amazing. I messed up my order, but they were so helpful in fixing it right away. They not only corrected my mistake, but they were friendly about it and made me feel important. This kind of service has turned me into a loyal customer and I'll definitely be buying from them again.

I recently bought a suitcase from this travel company and had a great time texting with one of their reps. She was super helpful in answering all my questions about prices and rewards, so the whole convo flowed really nicely. Thanks to her, I was able to complete my purchase without any problems. I totally recommend this company and the rep I chatted with for your next suitcase buy. This was like my fourth or fifth purchase since I started traveling, and I gotta say, the service and the luggage quality are awesome.