Monos Travel - Reviews and experiences

The customer service at Mono's Travel has been amazing. I've seen a few bad reviews, but personally, they've been super helpful and attentive to me. Every time I had a problem, they replied quickly and fixed it right away. I'm really impressed by how much they value their customers and making sure they're happy. I'll definitely keep using their services in the future.

I had an issue with my carry-on luggage from this travel company, and let me tell you, their customer service is amazing. When I contacted them about the problem, they got back to me quickly and we worked together to fix it. They not only dealt with the issue right away but also gave me a new carry-on as a kind gesture. I was really impressed by how much they cared about making sure I was happy, especially since it was my first time buying from them. They went the extra mile to make sure I was satisfied, and now I'll definitely be coming back to them for all my travel needs.

I had an issue with my order so I got in touch for some help. Luckily, Ann C was there to rescue me! She was really nice and sorted everything out quickly. I've purchased many bags from this place and they're all fantastic. The staff is so great and they genuinely want to make sure you're satisfied.

I just bought this big ol' yellow backpack from a travel company, eh? But gosh, it was just way too massive for me to lug around comfortably. So, I decided to give their customer service a shout for some help. And let me tell you, they were just fantastic! They not only sorted out my problem but even tossed in a full refund for the shipping fees. I gotta say, I was seriously impressed with the incredible service I got from this company, eh?

I just bought some luggage from this company and they sent me the wrong colour, eh. It took a few days and a bunch of tries to get in touch with customer service, but when I finally did, I talked to a super helpful agent who fixed the problem for me. Thelma was really sorry and nice, and she totally made me feel better about the company. She gave me amazing service and I can't thank her enough for all her help. The luggage I got looks awesome and I can't wait to use it, eh.

The customer service at this travel company is amazing, eh? They were so easy to talk to and always went above and beyond to help me out without me even having to ask. I never had to stress about my requests being ignored because they always responded quickly to every message. I also really like how they care about the environment, by giving back to the planet and being climate neutral. Aces, for sure!

The customer service at this travel company is amazing. I messed up my order, but they were so helpful in fixing it right away. They not only corrected my mistake, but they were friendly about it and made me feel important. This kind of service has turned me into a loyal customer and I'll definitely be buying from them again.