Missguided

Missguided - Reviews and experiences

Average rating
8.8 /10
Based on 17 reviews
Nov 2023-Mar 2024
Star distribution
51x
414x
32x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (17)

Cute dresses

Tracking

OMG, like, I ordered these super cute dresses online, and I was so pumped, but then the shipping updates were seriously MIA! The app didn't even show that my package was on its way, and the courier site was a total disaster. But then, I hopped on the chat on the website and Noxolo saved the day! She was, like, super helpful and made me feel way better about my package coming soon. So thankful for her help! The clothes are unreal, but yeah, they definitely need to step up their service game.

Job interview outfit

Tracking

I recently bought a new outfit from this online clothing store for an upcoming job interview. But, I couldn't find any tracking updates for my package and I really needed it for the interview. Feeling a bit anxious, I contacted customer service for help. The customer service rep, Noxolo, was incredible! She gave me the FedEx info right away, so I could track the package and make sure it reached me on time for my big appointment. I was really impressed by the fast and efficient help that eased my mind. Thanks for the top-notch service!

Tracking assistance

Tracking

I recently had a problem with tracking my package and I needed some help with it. It was frustrating not being able to track my order and having the estimated delivery dates keep changing. Amanda was able to help me out and track the package for me. I had ordered the item on Christmas Eve for a trip I had planned to Vegas, but the delivery date kept getting delayed all the way to the 24th of January. Amanda not only tracked the package, she also gave me all the information I needed and even refunded the shipping cost as a nice gesture. I was really impressed by how she went above and beyond to help and make sure I was happy with the service.

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About Missguided

Missguided is a UK-based multi-channel retailer selling clothes aimed at women aged 16-35. Founded in 2009 by Nitin Passi, the company operates primarily online, offering trendy, affordable apparel, including dresses, shoes, and accessories. Missguided has forged notable partnerships and collaborations that enhance its appeal to its target demographic, catering to a wide variety of styles and occasions. Despite facing challenges in the fast-fashion industry, including financial struggles that led to administration in 2022, Missguided continues to be a recognized name for fashion-forward consumers seeking contemporary, budget-friendly wardrobe options.

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🌐 missguidedus.com

Categories Missguided

Last update: November 29, 2024

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