Missguided - Reviews and experiences

The app was a complete disaster when I was trying to place my order. I thought I picked express shipping, but for some reason it changed to standard when I was checking out. I messaged them on Facebook, but didn't hear back, so I searched for a quicker way to get help. Lucky for me, there was a chat option I could use. Noxolo came to the rescue. They couldn't change the shipping method on my order, but they were able to cancel it (fingers crossed they did it in time). It wasn't ideal, but I went ahead and re-ordered. Noxolo even gave me a refund because the discount code I used earlier had expired. They were fast and knew what they were doing, which made the whole process much easier to handle.