Missguided - Reviews and experiences

I got my big coat in the mail today and was kinda bummed 'cause it was way bigger than I thought it would be. So, I decided to call customer service to see if I could swap it for a smaller size or maybe get my money back. Kameron helped me out and she was really patient and nice. She not only told me how to do the exchange, but she also answered all my questions about another coat I was lookin' at. She was quick, friendly, and great to deal with. The service I got from her was top-notch, eh.

I called customer service because my return package was stuck at the post office for a long time with no updates. The person I talked to, Mandisa, helped me right away and figured out the problem with my order and tracking number. She quickly fixed everything by giving me a refund. Mandisa's great customer service and speedy help made me really happy with how things worked out.

When I had trouble doing an online return, I was pretty frustrated. The website wouldn't take my card info, so my return was delayed. But when I got in touch with customer service through the chat, I was pleasantly surprised. The response was fast and easy, and the person I talked to, Ayana, was super nice and understanding. She helped me figure it out and even processed my return for free. It was a relief to get such good and helpful service, and it made me feel good about shopping with this company again in the future.

This was my first time ordering from this store and I gotta say, the overall experience was pretty good! I had to send back three items that were too big, but the return process was super easy. Printing out the return label and getting my refund was quick and painless. I would totally think about ordering from this store again down the road.