Lululemon - Reviews and experiences

I gotta say, I was pretty disappointed with my recent time as a Lululemo resident. I hopped on that Black Friday sale train and made an order on November 28th, but my order has been stuck in "awaiting collection" mode ever since. To top it all off, the item I ordered is now out of stock. When I reached out to see what was up with my order, I got this condescending response from one of the "educators" telling me to pick a different item, and wouldn't you know it, the alternative was way more expensive than what I originally wanted. This whole situation feels fishy to me and has left me feeling pretty annoyed and let down by the brand.

I ain't ever gonna buy from this company again. Been stickin' with another activewear brand for ages, but thought I'd switch it up this time. But dang, the customer service was terrible. The person I chatted with was no help at all and kinda brushed me off, got me all worked up and feeling like nobody had my back. And don't even get me started on how painfully slow the delivery was to the UK. Ended up just bummed out by the whole shopping ordeal.

Big shoutout to the amazing folks at the store in Vancouver, Toronto, and on the website, eh! They are seriously the best. Super friendly and helpful, always with a smile, and never pushy about buying stuff. They're always willing to exchange things if they don't fit or you change your mind. And let me tell ya, their clothes are top notch. I've tried out the workout gear, sweatshirts, and coats, and they're all fantastic!

I've been a loyal customer for nearly ten years, buying lots of stuff from this company. But man, my last purchase of those Linerless Shorts was a letdown. They started falling apart after just a few wears, and when I tried to get help from customer service, I got no response at all. For a company like this, that's just not cool.

As someone who's been shopping here for years, I've always loved the stuff this company sells. But I gotta say, I was pretty shocked when I heard about the new no-kids policy at the stores. It just doesn't sit right with me that I can't bring my kid along to try on clothes. It feels weird and kind of intrusive when a store worker is all up in my business, offering to help us when we're perfectly capable of doing it ourselves. This policy is a big bummer for me, because I really value being able to shop independently and privately with my child.

Oh my goodness, I've bought stuff from here twice now, and oh my goodness, the service was like, the best ever! The folks working there were super friendly and helped me find the perfect leggings and sports bra. They even gave me tips on how to take care of my new gear. It was like shopping with my besties!