
Love, Bonito - Reviews and experiences
Dec 2023-May 2024
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Reviews (20)
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Returns Procedure
Returns Procedure
Returns & RefundsThe return process at this store is just terrible, eh. It's so annoying and takes forever, which is totally not cool in today's fast-paced world, you know. And on top of that, they don't even give refunds, just store credit, which is super annoying. No customer should have to put up with this nonsense, especially when the clothes are only okay quality, you know. It's a big pain that I really don't wanna go through again, eh.
Order too small
Order too small
Returns & RefundsOh my goodness, you won't believe what happened! I bought something, and right away I noticed that it was too small. So I tried to exchange it, but they refused! I mean, why can't they just help me out? Other stores do it no problem, but not them. It's so frustrating!
Frustrating return policy and slow delivery
Frustrating return policy and slow delivery
Returns & RefundsI was so disappointed with my experience at this store. The return policy is just ridiculous and way too difficult and expensive to deal with. I've never had such a hard time trying to return something before. And to top it off, only getting store credit with no refunds is just not acceptable. They really need to update their policies to make it easier for us customers. And to top it all off, my order took a whole 3 weeks to get to me, which was so frustrating. I won't be shopping here again, that's for sure.
Late package, poor return policy, extra charges
Late package, poor return policy, extra charges
Returns & RefundsMy experience ordering from this store was really disappointing. The package took forever to arrive, and the return policy was just awful. The customer service didn't help me quickly and they even made me pay extra for returning items, which I thought was unfair. The online buying process wasn't clear, and the return policy was too strict, so I was really unhappy with the whole thing.
About Love, Bonito
Love, Bonito is a Singapore-based fashion brand and retailer that specializes in women's apparel. It was founded by Viola Tan, Rachel Lim, and Velda Tan in 2010, emerging from a previous venture called BonitoChico, a blogshop the trio started in 2005. The company is known for its focus on Asian-centric designs and sizes, aiming to provide stylish, quality, and affordable clothing options tailored to the fit and form of Asian women. Love, Bonito has grown significantly since its inception, expanding its digital presence and establishing physical stores in several countries across Asia. The brand emphasizes empowering women through clothes that make them feel confident and comfortable.
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Categories Love, Bonito
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Last update: November 29, 2024
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