
Loeffler Randall - Reviews and experiences
Oct 2023-May 2024
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Reviews (11)
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Shoes and bag
Shoes and bag
Returns & RefundsThe company's business practices were really disappointing. So, I bought a pair of shoes and a bag from them but it didn't match my outfit at all. When I sent the items back, I had to pay for the shipping, which ended up being quite a bit of money. They promised to process my refund in 5 days, but it took a frustrating 10 days to actually get it. And to make things worse, they deducted 100 bucks for "duties" without even telling me why. When I complained to them, they were rude and even threatened to ban me from buying anything else. That's just not cool. I've taken it up with my credit card company to look into it further.
About Loeffler Randall
Loeffler Randall is a fashion brand specializing in the design and production of women's footwear, handbags, and accessories. The company was founded in 2004 by Jessie Randall and her husband Brian Murphy. Their main motive was to create the kind of shoes that Jessie herself yearned for but couldn't find in the market—stylish, elegant, and comfortable pieces. Over the years, Loeffler Randall has expanded its product line to include a variety of accessories, emphasizing craftsmanship, thoughtful design, and innovative use of materials. The brand has garnered a following for its unique blend of refined sophistication, practicality, and modern femininity. Loeffler Randall's products are distributed globally through select retailers and their own direct-to-consumer platform.
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Last update: November 29, 2024
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