LilySilk - Reviews and experiences

The custom-sized clothes I got from this store are so amazing. The material is great and the fit is just what I wanted. I'm really happy with how the clothes turned out. But I have to say, the customer service was not great. The people I talked to weren't very quick to respond and they were kinda rude. It definitely made my overall shopping experience not as good as it could have been.

Just bought some silk pillowcases from this company and I gotta say, I was blown away by their service. The product quality was amazing and it was clear they really care about their customers based on how they treated my order.

I got my new pillowcase from LilySilk and it arrived in just 8 days! It looks amazing. I had a question about my order because I forgot to use my discount code. Abby from customer service was really helpful and fixed the problem for me quickly. I'm super impressed with the product and the customer service too!

LilySilk has some really nice stuff that's definitely worth waiting for. I did get the wrong item once, but their customer service team was super fast in fixing the problem. I really like the quality of their products and how helpful their customer service is.

I picked up this awesome jacket and it fits like a glove! The folks at the store got me to double-check my measurements, and it turns out I had sent a few wrong ones, but they fixed it all for me! The colour is really nice, it goes well with all my outfits and I'm super excited to wear it on the cruise I have coming up!

I bought a silk pillowcase from this company the other day and had some problems with ordering online. But, when I contacted their customer service by email, they fixed the issue right away. I really liked how quickly and politely they dealt with my concerns.

I absolutely love everything I've purchased from this place! The silk, cashmere, and merino wool items are amazing and so cozy. Huge thanks to Apple from customer support for making my personalized requests so easy. Excited to shop for more goodies!

I made a mistake and ended up ordering the same thing twice. The first time, I got a message saying the order didn't go through and to try again. So I did, but then I saw that it actually went through both times! I reached out to customer service and Abby was quick to assist me first thing on Monday morning. I really appreciate how prompt and kind she was in helping me fix my mix-up. Thanks a bunch!