LilySilk

LilySilk - Reviews and experiences

Average rating
8.8 /10
Based on 24 reviews
Nov 2023-Apr 2024
Star distribution
56x
413x
35x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (24)

Online purchase, complicated delivery

Delivery

Oh man, the delivery process was such a disaster! I couldn't even track my parcel, missed getting it, and the phone numbers they gave me for help were no good. Eventually sorted out a second delivery, though. The item itself is nice, but it's way too big for my needs. Couldn't return it since it was on sale, but that's okay, no big deal for me.

Elegant, stunning, fast delivery

Delivery

The material and the clothes are so nice and elegant. I really love how they feel and fit on me. The colors are absolutely stunning and make me feel super fancy. The delivery was really fast and I appreciate how each piece of clothing is packaged separately.

Silk blouse purchase

Delivery

The silk blouse I bought from this company was really nice and the quality was good too. But, I gotta say, I was not happy with how long it took to ship to Canada. And when it finally arrived, it had this weird plastic smell that I didn't like at all. It just didn't match the nice quality I was expecting, you know? I still like the brand and their designs, but because of this issue, I'm not sure if I'll buy from them again.

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About LilySilk

LilySilk is a company specializing in products made from silk, including bedding, sleepwear, and clothing. The company was established with the goal of providing consumers with high-quality silk goods that combine luxury with sustainable practices. Founded by Lily Lin in 2010, the company emanated from her own need for silk products that were both high in quality and affordably priced, given her family's history in the silk industry. LilySilk emphasizes the benefits of silk on skin and hair health, and it is committed to ethical sourcing and production methods. The company operates globally, with a significant online presence facilitating its reach to international markets.

Contact Information

556 N. DIAMOND BAR BLVD. STE 207

91765 DIAMOND BAR, CA

United States

📧 support@lilysilk.zendesk.com

☎ +1-909-861-1680

🌐 lilysilk.com

Last update: November 29, 2024

Website (Partner link)

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