LilySilk

LilySilk - Reviews and experiences

Average rating
8.8 /10
Based on 24 reviews
Nov 2023-Apr 2024
Star distribution
56x
413x
35x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (24)

Stylish, high quality clothes

Returns & Refunds

I really liked the clothes, but I ended up having to return three pieces because they didn't fit me in my usual size. Overall, I found the clothes to be really wearable and of high quality.

Damaged item exchanged

Returns & Refunds

I just got something from this company that was all banged up from shipping, but thanks to 'Summer' in Customer Service, she helped me sort out sending it back and getting a new one. I really appreciate the fast and helpful customer service.

Silk pajamas

Returns & Refunds

I bought these silk pajamas from here and oh man, they are so incredibly soft and comfy. But every time I order clothes online, I get a little anxious because they only allow you to return items for free ONCE per customer, not per order. It's a bit of a downer because they have such cute stuff.

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About LilySilk

LilySilk is a company specializing in products made from silk, including bedding, sleepwear, and clothing. The company was established with the goal of providing consumers with high-quality silk goods that combine luxury with sustainable practices. Founded by Lily Lin in 2010, the company emanated from her own need for silk products that were both high in quality and affordably priced, given her family's history in the silk industry. LilySilk emphasizes the benefits of silk on skin and hair health, and it is committed to ethical sourcing and production methods. The company operates globally, with a significant online presence facilitating its reach to international markets.

Contact Information

556 N. DIAMOND BAR BLVD. STE 207

91765 DIAMOND BAR, CA

United States

📧 support@lilysilk.zendesk.com

☎ +1-909-861-1680

🌐 lilysilk.com

Last update: November 29, 2024

Website (Partner link)

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