LG Global - Reviews and experiences

the unit looks smart in the room, and it does a passable job on some lighter items. Not dramatic, though — I didn’t suddenly have crisply refreshed suits or anything. So my original doubt about value kind of stuck.
What really derailed the whole thing was everything after the sale. Right away I asked for a return after one day. I followed up over the phone after three days, then kept chasing by phone and email. It ended up taking weeks to even get a pickup scheduled. Communication was almost non-existent; I had to initiate every step. One customer service agent was actually helpful and apologetic (that was unexpected and I remember them), but that felt like a single positive in a long chain of missed commitments.
Delivery was another mess. The delivery crew left a noticeable scrape on the floor during the first drop-off. Later, when a different crew came to pick up the unit, they pointed out how the damage could have been avoided — so that was frustrating because it meant the original damage was preventable. Then the inspection/claims process was full of no-shows and windows that never happened. I took time off work more than once for appointments that didn’t materialize. That part was exhausting.
On the product side, again: it’s okay for casual use and the finish is nicer than I expected, but it doesn’t justify the hassle I had to go through. Refund processing moved slowly, and while I did eventually get a tentative timeline from support, I wouldn’t call it fast or reliable. Compared to other appliance companies I’ve dealt with, this was below average — others handled returns and damage claims much more smoothly.
Would I buy from them again? Not with the current delivery and support setup. If they fixed the communication and delivery partners, the product might be worth a try for some people, but for me the headache wasn’t worth it.