Kidrobot - Reviews and experiences

Funny, I almost laughed opening the refund email after waiting five months for two tiny items. They processed a refund, sure, but for an item I never ordered — so there was that. Went back to the site and my original items aren't even listed anymore. I've had rough moments with other shops too, but usually get clearer communication. This one felt disorganized and slow; refund helps but I won't order here again.

Sat at my kitchen table watching the tracking stuck at 'label created' for weeks, I started emailing the seller. After a month of delays and being ignored, I called my bank's fraud department — and then the refund hit. That’s the moment I was actually satisfied. Finally tried the item later; worked fine. Glad the bank stepped in.