Jolse - Reviews and experiences

My recent order with Jolse was a total disaster, eh. At first, they responded quickly to my questions, but the overall service was really disappointing and unprofessional, you know. I didn't even know my package was being sent back until I asked about the delay. Jolse and the shipping company didn't communicate at all, which was super frustrating. The tracking site they gave me was useless without a tracking number, which I never got despite asking for it. It felt like I was playing a guessing game to find out where my order was. To top it off, the shipping company didn't tell me when my package arrived in my city. I had no idea where to pick it up or which company delivered it. When I finally reached out to customer service, they didn't even tell me my package had already been sent back to Korea. This lack of communication and transparency is just not okay, you know. I'm really let down by Jolse's handling of my order. And now they won't even give me a refund, like adding insult to injury, eh.