Jolse - Reviews and experiences

As a first-timer at this online store, I was a bit unsure about trying a new site for my K-beauty goodies. But I gotta say, I was super happy with how everything turned out. My order was processed real quick and showed up at my door within a couple weeks. The packaging was top-notch, they even threw in some generous samples which was a sweet surprise. I was amazed by the range of brands they had, some of which I couldn't find anywhere else. I'll definitely be coming back here for more in the future!

I gotta say, the skincare product selection on this online store is not as great as some other sites out there. But, I do like that they always seem to have everything in stock and ship super fast. I recently grabbed some stuff on sale and got it real quick with no issues. Their customer service is top-notch too, always quick with refunds. The prices are fair, and they usually throw in some nice samples with your order. One thing I don't like is that some products don't have the ingredients listed, so you gotta go hunting for that info elsewhere, which can be a pain. Overall, shopping at this store is pretty chill and reliable, but they could definitely use more skincare options.

So, I bought a couple of mascaras from here, right? But when they arrived, they were all dried out and I couldn't use them. I tried reaching out to their customer service through email a bunch of times, but I didn't get any reply. And get this, their customer service email is just a regular Gmail account. Makes me question if they're legit or not. I'd say steer clear from shopping here unless you're fine with getting crummy products.

Jolse is where I usually shop for Korean beauty products. They've got really good prices and they always throw in a bunch of free samples, which is awesome. The only thing is, I keep getting sent BB creams even though they're not the right shade for me! But other than that, I've ordered from them so many times because everything has been great. Shipping is quick, usually less than 2 weeks, and I've never had problems with customs. Customer service has been friendly and fast every time I've had to reach out to them.

I bought the Troxederm repair mist from this site not too long ago. But, the product I got seems totally fake to me. I've used this mist from different trustworthy sellers in the past, and I could instantly tell the quality wasn't the same. So, I reached out to customer service about it, and they flat-out denied that it was fake. They wouldn't even let me return it. It's really worrying because using fake beauty products can seriously mess up your skin and health. I recommend to everyone to steer clear of buying from this website.

I just bought a cushion from this website and was pretty excited to get it. But then I looked more closely and saw that the expiry date on the package was way sooner than I thought. It was a bummer because the website said they sell stuff with at least 18 months before it expires.