ITEAD - Reviews and experiences

Hey, so I recently picked up some new smart home gadgets, and let me tell you, they are awesome! They perform really well, and I enjoy having them in my room. However, when it comes to customer service, delivery, and shipping, it's a different story. The delivery cost was way too high, and it's taking forever to get here. The tracking number on the website isn't even accurate, and when I reached out for assistance, the customer service wasn't very helpful in figuring out where my package is. Pretty disappointing, to be honest.

I bought some smart home gadgets from you guys not long ago and it's been a bit of a letdown. Another company shipped their stuff to me quicker even though I ordered it around the same time. Your order is still stuck in the warehouse. This slow shipping has been disappointing and makes me wonder if your operation is working as well as it could.

The product I bought was awesome. It came super quick and I could track it the whole way. The packaging was great, all sealed up tight, so the item got to me in perfect shape.

As a homeowner who's into tech stuff, I was really looking forward to getting one of your smart home devices to make my living space even better. But I gotta say, I was kinda let down by how slow the delivery was, especially since your website promised quick shipping. It would be great for all your customers if you could step up your shipping game and make sure it meets the high standards you advertise.

Thanks for actually getting here on time this time! It's a nice change from the usual mess I have to put up with. Keep it up - you might just win me over. Everything went smoothly, and I couldn't be happier.